Frequently Asked Questions
Everything you need to know about Dunn-Edwards paints, ordering, and delivery.
How do I determine how much paint I need for my project?
Generally, one gallon of Dunn-Edwards paint covers approximately 350 to 400 square feet. We recommend using our online paint calculator or consulting with an in-store expert to account for surface porosity and the number of coats required.
What is your return policy on tinted paint?
Because tinted paint is custom-mixed to your specific color choice, it cannot be returned or exchanged. We highly recommend purchasing a color sample to test on your walls before committing to a full order.
How long will it take for my order to ship?
Standard orders typically process within 1-2 business days. Shipping times vary by location, but most customers receive their orders within 3-5 business days. You will receive a tracking number via email once your order leaves our facility.
Are Dunn-Edwards paints environmentally friendly?
Yes, we are committed to sustainability. Many of our product lines, such as Everest and Spartazero, are ultra-low VOC or zero VOC, ensuring better indoor air quality for your home and a smaller environmental footprint.
Can I order paint samples online?
Absolutely. You can order 8oz color samples or peel-and-stick color swatches through our website to see how colors look in your unique lighting conditions before purchasing larger quantities.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For online orders, we also support digital payment options like PayPal and Apple Pay for a secure checkout experience.